I have a set (2) M4 models in my home with a bunch of devices connected to it. Sometimes it works, and sometimes it doesn't. On my phone the network is definitely available, but once I connect to it,...

My suggestion is (still) that you throw the camera in the trash. Despite changing 'sensitivity', updating versions etc etc etc NOTHING resolves this issue. Not sure TP-Link knows how to "train" AI....

nunomvp I've been told to update to firmware 1.3.12 and reduce Person detection sensitivity to 4. That did not work to resolve my issue - and no further support. This morning I pointed my camera in a...

@Solla-topee 1. Please send me the MAC address of your camera via a private message. Will do so directly after this reply. 2. Can you share the video that shows the camera detects the pet as a person...

My Tapo C320WS has been an indescribable disappointment. I only got it to monitor my front gate (in case of parcel delivery). The angle is set so that it doesn't pick up movement in the street....