Bassam_Sabry-74LV1Online
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Forums/ Tapo Smart Camera
2024-02-22 10:15:31
Re:TAPO Sofware Keeps Forgetting my camera
@Solla-topee @Rach210906 Changing the camera fixed my issue. It was a hardware issue. I replaced the camera, same model exactly, same app, same everything and the new camera now works.
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Forums/ Tapo Smart Camera
2024-02-12 06:59:35
Re:TAPO Sofware Keeps Forgetting my camera
@Rach210906 After a lot of investigation with the support team, they suggested I change the actual camera, (hardware issue). I did and it has been working fine for the last 3 weeks now.
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Forums/ Tapo Smart Camera
2024-01-22 07:04:13
Re:TAPO Sofware Keeps Forgetting my camera
@Solla-topee It happened for the 3rd time now after 1 hour of reinstalling the camera. So now I do not see any cameras on the app. I will await your advice but I am inclined to return the whole...
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Forums/ Tapo Smart Camera
2024-01-22 06:50:05
Re:TAPO Sofware Keeps Forgetting my camera
@Solla-topee I regret to say that the camera disappeared again (almost now twice in the same day) yesterday at 21:20 approx (CET timing). This is becoming a real disappointing experience. Please let...
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Forums/ Tapo Smart Camera
2024-01-20 12:23:07
Re:TAPO Sofware Keeps Forgetting my camera
@Solla-topee Dear, It happened again and I think I have a trace of what happened. 1. I got a notification of a Person Detected 2. I open the notification, I go to the cloud and I can watch the cloud...
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Forums/ Tapo Smart Camera
2024-01-10 10:04:22
Re:TAPO Sofware Keeps Forgetting my camera
Password now changed and I already had the 2 step verification enabled.
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