Hi @Wayne-TP ok excellent, yes they did already. I will do this and reply later here to with progress and outcome.

Hi Wayne-TP, i own a Kasa hub KH100. Both the firmware and the app are up to date. It is a Zyxel one branded with my ISP, therefore i can't see the model number. I do have a single 2,4 GHZ network...

Hi, my Hub gets disconnected every 2 weeks if this is what the orange LED (not blinking, permanent) is indicating. I have tried the proposed solutions. The problem does not resolve unless i unplug...