@Solla-topee Thank you for confirming it is working now. However, I'd like to know WHY our very sensitive camera recordings were offline? Was there a security breach? This needs to be answered.

Tapo Care is down, says no recordings. Several hours now. What's going on??

This camera is a constant headache!!!! It NEVER records the request length of time for events. Settings are: TAPO CARE premium Storage and Recording -> clip settings-> Retrigger time: 2 sec Record...

@Solla-topee yes please! We desperately need the old version back! Thank you so much! Send the old link. Thanks!!

@Solla-topee The Video Summary isn't of any use to us. We aren't looking for a short video summarizing the day. We need to monitor the safety and health of our clients, and to review any medical...

@Solla-topee In the below picture, looking at the Tapo Care videos, from the PREVIOUS version of the TAPO app on Ipad (the same on iphone), you can see the preview thumbnails are very large, TWO per...