I figured out the problem I was having. For some reason I can't view in app cloud recordings if the VPN Kill Switch is enabled. Same issue on my iPhone. Don't know why.

@Solla-topee I am using my ISP's custom home central as the main source for my connections (Wi-Fi and cabled). For my Tapo cameras however, I am using my old ASUS RT-N66U in repeater mode. At the...

@Solla-topee Hey, thanks for the quick reply! After some testing I have additional information that is somehow more puzzling to me. The problem I'm having is a mix of viewing recordings above 1080p...

I'm having the same issue. I was recently able to view all cloud recordings within the app across all my devices (iPad 2022, iPhone 2022, android 2019). Now I am only able to view the recording...