@Md-Ripon3 Yes the device was working fine before other than the issue I originally mentioned which happend some moths ago.I have not changed any settings. There have been no thunderstorms in my...

@Md-Ripon3 Yes, the same deco has stopped working. Is there any resolution to my issue?

Correct.

The issue is basically the description in the subject line of this ticket. I have tried resetting the unit, reinstalling the firmware, powering down then unit and resetting but nothing has worked....

Hello, I followed your instructions to reset my main router and that worked! Of course, I had to re-add the devices to my network using the TP-Link app and all is working fine now. I did not check...

Thank you for your reply. Just to clarify, do I press the pinhole reset while the router is powered on or while it is powered off? If powered on, do I press the reset immediately after powering on or...