@Alexmesh Likewise I normally work from home and have not noticed any dropouts. I am also on 1.0.3 firmware though it is Build 20230614 Rel. 62408 which I manually updated to for the support call and...

@Chuckoir You can request a support call and they can manually disable it for you. Unfortunately you will lose this upon any further firmware updates so hopefully they will add a new feature in the...

Update: Had my support session early this morning and they were able to verify that the PLC backhaul was indeed working by manually disabling the main deco's WiFi completely. I'm fortunate that even...

@Alexmesh Likewise I am concerned whether the PLC backhaul is actually working in the background so I have offered to have another remote session tomorrow morning on two of my laptops - one wireless...

@Frosticles @Andrew155 - Thank you so much!! Thank you both for the clear instructions. I used the node from the office and set that up as the new hallway before adding the satellites - one-by-one...

I've been told this morning that they have not been able to make any further progress in getting to the bottom of the issue. They have requested me to start an RMA process so I can send them my set...