@Sunshine thank you the senior engineer is now connected to my pc, hope he can solve the issue. Thanks

I've received the creation ticket email, hope the senior engineer will solve the issue. I'll update this post when I get some news. Thank you @Sunshine

Dear @Sunshine, thanks for the reply, I confirm that: the MR6500v with Vodafone SIM cannot make any outgoing calls or receive any incoming calls. VoLTE is turned ON, it's enabled, I can receive and...

1 2023-05-28 16:37:36 LTE Information ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED 2 2023-05-28 16:37:31 LTE Information ERROR: QMI NAS Get cell location info failed, ret = 0. 3 2023-05-28 16:37:31 LTE...