@Liverpool20 Thanks - I was not aware that it required a subscription. It wasn't mentioned anywhere that I noticed.

My weekly & monthly Online Traffic Ranking reports always shows zero useage for all groups. The Online Time Ranking reports are correct though - see attached screenshots.

@Kevin_Z The two networks have different SSIDS. I do not know how to check whether the devices maintained their IP addresses but a network diagnostics test on the laptop returned the error that the...

@Kevin_Z It has been 6 days and my 2.4Ghz WiFi is still behaving so the beta supplied by the French support desk (not the standard beta) looks like it might solve that issue. However, since yesterday...

@Kevin_Z It occurs very randomly so difficult to know for sure when I can say it is working. It could be weeks or longer but I will post if it DOES happen again. Until I advise differently it IS...

@Kevin_Z The Beta didn't solve the problem. I am now trying another Beta which someone posted in another thread which was received from the support desk in France and the poster said it worked for...