@Solla-topee Hiya. Sorry for the delay in replying. I literally just left the camera advising me it needs updating but tonight I attempted to reset the camera like you advised and now it won't do...

@AABBCC_CCBBAA Oh no. I might skip that firmware then 🫣 I had issues with a different model previously and hats off to Tapo, they created a firmware for me to install to fix it, and it did. Don't...

@Kurt80 25 minutes later. It's still showing as this...

@Solla-topee Good morning. I've tried everything. It just won't work. It stays like this until eventually it times out which can be hours

@Chrisgx Go into the router settings and turn off Smart WiFi. Then rename the channels separately

A lot of routers come with the 2.4GHz and 5GHz merged. If you split this in your router, it makes it easier. What router do you have?