@Kevin_Z After one day, my children time counters were not reset to zero, but I have again able to deliver bonus time. After two days, things gets back to normal. When the bug will appear again, I...

Hi. Since today, my Tether applciation on Android is buggy ; when I move to HomeShield and select some user profile for the setting of parental control, the window briefly appear and then switch back...

Hi. I confirm that my children college web site is now browsable. Phew ! Thanks to the technical staff who solved the issue. I still suggest to add to the application an option to switch off the...

@Sarek And as a short term solution : an option to switch on/off the "protection against malicious" sites, so that one can still benefit from HomeShield Pro parental control when there is an issue...

Kevin_Z wrote @Sarek Oh, I forgot that only some URLs in the whitelist can be posted on the forum. Anyway, I got what you're referring to, I will report to the engineers to check if there is anything...

Kevin_Z wrote Hello @Sarek, thank you for reaching out to us, and welcome to the TP-Link community. Firstly, I would say HomeShield basic also provides some basic features that may be required in a...