@Solla-topee Yes, the light does flash or blink for almost a minute but it never pairs. Solla-topee wrote Hello@HPavon sorry for the late response, can I know when press the pair button for one sec,...

@Solla-topee Thanks for your reply, I have tried that and still no luck. I tried pairing another one (AV600) as well and it did work, the problem is only with the AV500. Any other advise? Solla-topee...

AV500 device stopped working all of a sudden and will not pair back. I have tried resetting to factory settings and still does not pair. Please advise. Thanks,