@David-TP Despite the fact that I tried your suggestions weeks ago, nothing changed. An app log was emailed to you. Waiting for a reply.

@David-TP Yes and I updated it by following the steps in this link https://service-provider.tp-link.com/faq/502/.

I was able to update the firmware of my deco however, I still couldn’t setup the Alexa integration.

Hi, A local ISP in the Philippines provided me with two Deco M4s. The box says its compatible with Alexa, i tried to set it up, but the app says "no networking product available", so i went to check...