@terziyski Thanks very much for sharing your thoughts .... I think i'll ask support at the Microsoft forum now .... I'll let know the community if I come with any solution !

@terziyski Thank you but i really would like that my issue would be solved .... no hint so far from anyone i just upgraded my WIndows 10 to 11 .... still the same issue ....

@terziyski Yes I agree I did not change any thing ..... but the technician said that it worked with his own hardware so he said that is not the ISP's responsibility .... so I had in mind to buy my...

@woozle Thank you I have tried this as well .... In particular I set region and language to Malaysia - English (Malaysia) (since it is a Malysian ISP) in my Windows 10 parameters .... But it is still...

@terziyski Thanks . I've tried this without any success .....

@woozle Many thanks for your time ! 1-The technician logged in MY router and this kind of router really needs both UN + Password 2-Yes you are right for the password, of course i've used the default...