yes, I tried few times factory default, it brings me another question, are these default setting like ssid and password unique to each device? if that's case I could live with that for now.

Model : M7350 Hardware Version : 3.0 Firmware Version : 1.0.9 Build 151021 Rel.1017n ISP : I just purchased(Thailand), and going through the wizard at the end, click finish but no response, so went...