Dest wrote probably found a solution! i am currently testing it so not sure about it but the router default mtu is 1480 if your ISP uses less, then it can cause trouble with the connection.I am...

Good to know...unfortunately I returned my C9 and replaced it with another brand. Hopefully the fix works out for you guys. I never had a problem with the C9 while it was connected, but losing...

The extender Is just that...it EXTENDS your wireless connection that is already established by your router. The SSID you need to connect to is your router's SSID (your WiFi network). The extender...

I was In contact with tech support via email for a few days and we tried some things, but ultimately it was not resolved as of yesterday. I will say that my tech support experience was really good...

I'm having the same exact issue, except mine seems to only occur at night. Hundreds of "LED controller" errors, orange internet light, and continuous disconnects. Losing my patience with this thing.

I'm having the same problem with my C9, except mine happens every night between the hours of about 8 pm and 11 pm. The internet goes from blue to orange, and then resets back to blue in a few...