Almost 3 month update. ****************************** Dear Customer, Thank you for contacting TP-Link support. This is tp-link Candice to assist with your case. Sorry for the delayed response and...

@Solla-topee I provided details to Ryan Long. Have heard nothing. My 2 c410 are still not working,c100,c200 15 plugs and 9 bulbs are working fine. I have still heard nothing from Ryan, has been well...

@Solla-topee YES YES YES as in my first post,connects to wifi,then fails to receive ip address. WE have already established this weeks ago.BUT IT SEEMS YOU FAILED TO READ IT EACH AND EVERY TIME I...

@reset-button What kind of joke company is tapo tp link? I got an email from Ryan Long senior engineer support team well i just got a message from my postmaster that my reply was not delivered...

I will try and repeat myself as best i can from the top yet again,hopefully the information i provide will sink in. The app reports the camera as offline (the camera had been working for months prior...

@Customer0 My sympathies Problems start just after an update? All my tapo plugs got an update a few days before my outdoor cameras crashed. No issues with plugs. Has been a couple of months from the...