Ada wrote Model number of your device? Hardware version? Firmware version? Tried to change DSL mode? Your line is VDSL, ADSL2+ or anything else? You'd better confirm with your ISP. Model : W8968 V3...

Were you able to get this fixed ?

Hello, I am having exactly the same problem, even after the replacement, the new Router also has same problem, where the ADSL LED does not glow .. however my OLD Modem (Zyxel) is working fine on same...