@canucks4life I just emailed the technical team and they arranged it for me. Was quite smooth. They then took remote access and update the software on the decos .. no problem since..

Hello I didn't make any changes. The TP senior engineer fixed it remotely. He asked me to installed Teamviewer, which is a free software. We then arranged to speak at a specific time e.g. 9am GMT. He...

The TP Link senior engineering team seemed to have resolved my problem. I have not experienced any outages for the past couple of days. This is the longest it has gone. I recommend you speak to them....

@ezmoderator ya similar problem with me .. they don't reconnect back.. it happened this morning again .. I have restart the main deco to get the network back up and running.. I have 4 x20 and two of...

@ezmoderator I was having this issue until this morning. I'm trying to speak to the technical senior engineer on Monday or Tuesday next week. Can you describe the problem that you are having?

Hello same problem with me as well.. but limited to one specific unit.. just turns red and the app shows it's offline. Happening 3/4 times a day.. have to restart the main deco to resolve.. please...