@Hank21 Reply from support engineer: Just got the conclusion, this issue is a known issue in the trial firmware ER707-M2 V1_1.1.1 Build 20230927, and it has been fixed in the formal version firmware,...

@MauriceGee make sure you have written down the mac address of your current gateway, as I have done exactly the same a couple of weeks ago. But my provider (Ziggo) checks the mac address. For the...

Hank21 wrote Hi @RBL, Could you provide a screenshot of the full Threat Log content? @Hank21 do you mean this: Or this: is there a way to check anything myself?

@Hank21 Is there anything I can do to check where in the process it is going wrong? And why I do not see the locations.

@Hank21 thanks for your swift reply, you mean this setting: This setting was already enabled. If I check the site map, via the controller overview, I see the following: But still nothing on the...

@Hank21 as I couldn't resist on trying the new Threat Management Map, I bought a new ER-707-M2 v1.0 and instantly updated the firmware with the latest beta.Inserted the API key. And although I see...