Hi i received two replacement HS105 smart plugs this morning under warranty after my HS100 plugs stopped working after a firmware update. After setting up the plugs they are both turning on and off...

@Brook Hi, The email from technical support said that I would receive replacement plugs within 2 working days after receiving my faulty plugs. It has now been 2 weeks since I posted these to you and...

@Brook I bought the plugs as a twin pack from Argos a couple of months ago. One plug was set up and stored in a cupboard and was working fine before it was put away. I brought out this plug to...

@Brook Hi. My home router is a TalkTalk wifi hub model number FAST 5364-3 T.8. I am unable to turn on either of the two plugs remotely as they are greyed out in the app, then they briefly appear as...

@ingolfdahl Hi. I have 2 out of 8 HS100 plugs that have stopped working. Think it is a buggy firmware update that has caused this and waiting for an update from support. There are others on here with...

Thanks for the update. I have also opened a support ticket also. Their response so far is that they are denying that there are any issues and I must be at fault. The flashing light sequence during...