Deco X10 with Ring Video Doorbell

Deco X10 with Ring Video Doorbell

Deco X10 with Ring Video Doorbell
Deco X10 with Ring Video Doorbell
a week ago
Model: Deco X10  
Hardware Version:
Firmware Version: 1.1.7

I Have recently moved over from a Google mesh to the Deco X10   as I wanted the Wifi 6 functionality. 

 

Inititally upon setup all devices transfered over as once I had configured the Decos I set the WiFI to the same SSID that I had been using with the googles (after i had unplugged the googles) 

 

After a few days I started to get random disconnects with my RIng doorbell which culminated in it failing to come back on.  

 

I have reset the unit multiple times and the only way I have been able to get this back on is to re instate a single Google mesh point and set the SSID as an IOT one (a feature that isnt available on my x10)

 

 

I have searched through the forums and have seen numerous reports of issues with ring but would like to know if there has been an actual fix or if anyone can recommend a solution that will work with the X10 

 

 

I did look at replacing the doorbell with Tapo TD21 but apparently this has the same issue 

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#1
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3 Reply
Re:Deco X10 with Ring Video Doorbell
a week ago

  @dturtill 

Hi, 

Deco X10 supports Connection Preference.

Did it help if you set it to connect to the nearest Deco X10 and preferred 2.4GHz band?

How to select a preferred signal source on the Deco App

Please also try to disable "fast roaming" and "beamforming" under Deco APP>More>Advanced.

Then disable the "Mesh Technology" on the Deco APP for Ring Doorbell:

Wait for your reply and best regards.

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#2
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Re:Deco X10 with Ring Video Doorbell
a week ago

  @David-TP 

 

Hi 

 

 

I had tried these settings after my first visit to the forums as these were suggested.   As per my post it seemed to work for a few days then it got worse before finally failing. 

 

When I then attempted to reconnect it the ring app wouldnt even attempt to connect to the ssid broadcasting from my deco but would happily connect to the one broadcasting from the Google (which is annoying as they are both mesh units)  

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#3
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Re:Deco X10 with Ring Video Doorbell
a week ago

  @dturtill 

Thanks for the update.

Have you tried to set the WiFi security mode to WPA/WPA2, instead of using WPA3?

It is also suggested to temporarily disable the 5GHz band under the main network.

Best regards.

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#4
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