One of my two M3W doen't turn on No led is showed

One of my two M3W doen't turn on No led is showed

One of my two M3W doen't turn on No led is showed
One of my two M3W doen't turn on No led is showed
2025-01-30 19:00:54 - last edited a week ago
Model: Deco M3W  
Hardware Version: V1
Firmware Version: 1.0.7

Hi, 

 

I have two M3W bought same time, one of them stop working, doesn't turn on and No led is showed, If I connect it the device shows into the Deco App as disconnected, I changed from the power outlet, I did replaced the one that is running and connected the one that is not working to that power outlet and still not working, I did connected to a power outlet and pressed the reset button but nothing happens.

 

Thanks

 

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:One of my two M3W doen't turn on No led is showed-Solution
2025-02-05 11:16:04 - last edited a week ago

  @Betgom 

Hi, Thank you very much for the feedback.

I think it's time to contact the local support to claim for warranty service:

https://www.tp-link.com/en/support/replacement-warranty/

Best regards.

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:One of my two M3W doen't turn on No led is showed-Solution
2025-02-05 11:16:04 - last edited a week ago

  @Betgom 

Hi, Thank you very much for the feedback.

I think it's time to contact the local support to claim for warranty service:

https://www.tp-link.com/en/support/replacement-warranty/

Best regards.

Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 57

Replies: 1

Related Articles