2.4ghz band cuts out

2.4ghz band cuts out

2.4ghz band cuts out
2.4ghz band cuts out
a week ago - last edited a week ago
Model: Archer AX95  
Hardware Version: V1
Firmware Version: 1.0.4

Randomly 2.4 band will cut out, however the two 5ghz bands continue to stay online and work well. I have to reboot the router for the band to come back online.  I have recently changed the 2.4 band Channel to 6 for stability for an outside camera. Any thoughts to provide more stability so it doesn't cut out? 

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#1
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1 Accepted Solution
Re:2.4ghz band cuts out -Solution
a week ago - last edited a week ago

Hi  @Jimmyvooloo,

 

For unstable 2.4GHz wireless connection, please try:

1.update firmware;

2.adjust 2.4GHz channel width into 20MHz;

3.Reduce interference, such as devices such as microwave ovens that may interfere with 2.4 GHz signals.

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#2
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Re:2.4ghz band cuts out -Solution
a week ago - last edited a week ago

Hi  @Jimmyvooloo,

 

For unstable 2.4GHz wireless connection, please try:

1.update firmware;

2.adjust 2.4GHz channel width into 20MHz;

3.Reduce interference, such as devices such as microwave ovens that may interfere with 2.4 GHz signals.

Recommended Solution
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#2
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Re:2.4ghz band cuts out
a week ago

  @Joseph-TP  firmware is up to date. Ivr changed the channel width to 20MHz. To note I haven't had any issues for the 2 years I've had this router for all devices until recently (other than an outside camera which seem to be more reliable since I adjusted the channel). Thx 

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#3
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Re:2.4ghz band cuts out
a week ago

Hi  @Jimmyvooloo,

It seems that the problem has been temporarily solved. You can continue to observe for a while. If you have any questions, feel free to contact us.

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#4
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