Hi, my name is Rakib. I hope you are well. I am blessed to have received the pocket router you gave me. Its network speed is good. For some time now, I have been having a problem with my pocket router and that is that I can use the net from it on my computer but I cannot use the net on my mobile. When I connect the SIM to another router, it works there. I have rebooted it and done a factory reset. I am not getting any solution. I have tried updating it but it is not working. So I am asking for your help. I hope you will take it very seriously.