TD-W9970 unable to connect to fibre
Bonjour,
Mon TD-W9970 est supposé compatible avec la fibre jusqu'à 100Mbps. J'ai une connexion fibre de 10Mbps.
J'ai branché mon tp-link sur le port Wan avec le boitier de la fibre et paramétrer mon tp link parfois and dynamic ip ou en PPoE mais je n'ai toujours pas d'internet.
J'ai tenté de suivre ce tutoriel:
https://www.tp-link.com/us/support/faq/543/
Cependant cela n'a rien donné.
Avec un autre modem/routeur d'une autre marque, j'arrive à avoir internet. Cependant j'aimerais utiliser mon tp-link.
Pour info j'habite en Polynésie Française.
J'ai contacté mon fournisseur FAI mais il ne maîtrise pas le paramétrage des TP-Link.
merci pour votre aide.
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Thank you for your help. I ve been check again the forum/technical support and it was a matter of VLAN ID. So, i'be found it from my provider and next my TP-link worked. Thanks again.
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Hi, welcome to our community.
As the guide you shared shows, the WAN connection type is decided by ISP and your network topology.
So at leasr it is suggested to contact your ISP to confirm this information.
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@Marvin_S thank you for taking the time to respond.
I contacted my ISP but they are unable to help me with my TP-link W9970 because they only set up their modem/router.
I received no indication at all about what to do.
The solution i've found is to connect my TP-link to my main modem/router via wan port/ lan port.
Via my TP-link i ve created a new SSID but i have to have my main modem/router (from my ISP) ON to diffuse internet on both modem/router.
I would like to have only TP-link ON.
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Hi, if you just want to power on TP-Link DSL modem router, you may consider to use it to replace your main modem/router(from ISP).
If you decide to connect TD-W9970 to your main modem/router, they should be powered on at the same time, because the internet source of TD-W9970 is from your ISP modem router.
It is also suggested to contact technical support hotline for direct help if it is still hard to understand.
Thank you and best regards.
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Thank you for your help. I ve been check again the forum/technical support and it was a matter of VLAN ID. So, i'be found it from my provider and next my TP-link worked. Thanks again.
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