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AX53(US) model wifi Band 4 not available for 5Ghz

AX53(US) model wifi Band 4 not available for 5Ghz

AX53(US) model wifi Band 4 not available for 5Ghz
AX53(US) model wifi Band 4 not available for 5Ghz
a week ago - last edited Thursday
Tags: #Network Connectivity #@ArcherC8
Model: Archer AX53  
Hardware Version: V2
Firmware Version: 1.0.4 Build 20240306 rel.66339(5553)

Hi All,

 

i am from bangladesh and recently bought TP link Archer AX53(US) Ver:2.0 / AX3000 router. i was able to setup the router successfully but unfortunately for the 5 Ghz connection it shows only 36-48 & 52(DFS)-128 (DFS) channels (DFS should not be used since it is reserve for radar and military use). Here in bangladesh 5GHz channel 149-157 is supported. Feeling helpless in this regard. is there any working solution for this? Is there any specific firmware which can make band-4 to work with this model?

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#1
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1 Accepted Solution
Re:AX53(US) model wifi Band 4 not available for 5Ghz-Solution
Monday - last edited Thursday

Hi  @Anwar786,

Thanks for your information.

From your channel width setting, you need to change it to 80Mhz, and you should be able to see band 4.

In addition, for the purpose of protecting personal information, it is not recommended that users publicly release personal information in the community, such as invoices containing personal information and device information on the bottom label of the router. The collection of this information can be submitted to support via email.
It is recommended that you delete the invoice information and the bottom label image of the device you posted to this post.

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#5
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4 Reply
Re:AX53(US) model wifi Band 4 not available for 5Ghz
a week ago

Hi  @Anwar786,

Can you please let me know where you purchased this product? I will contact you via email with more details.

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#2
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Re:AX53(US) model wifi Band 4 not available for 5Ghz
a week ago

 Dear @Joseph-TP thanks for quick response, 

i brought it from bangladesh few days ago with official warranty as mentioned on the invoice. i am attaching all docs as requested.

 

thanks in advance dear.. :-)

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#3
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Re:AX53(US) model wifi Band 4 not available for 5Ghz-Solution
Monday - last edited Thursday

Hi  @Anwar786,

Thanks for your information.

From your channel width setting, you need to change it to 80Mhz, and you should be able to see band 4.

In addition, for the purpose of protecting personal information, it is not recommended that users publicly release personal information in the community, such as invoices containing personal information and device information on the bottom label of the router. The collection of this information can be submitted to support via email.
It is recommended that you delete the invoice information and the bottom label image of the device you posted to this post.

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#5
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Re:AX53(US) model wifi Band 4 not available for 5Ghz
Thursday
Thanks dear, after limiting channel width to 20/40/80 MHZ on 5GHz on router now Band 4 is visible. it worked like a charm. thanks for your guidance.
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#6
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