Bugfix request: Archer NX200 fails to connect in 5G only mode and misses bands in manual search

Bugfix request: Archer NX200 fails to connect in 5G only mode and misses bands in manual search

Bugfix request: Archer NX200 fails to connect in 5G only mode and misses bands in manual search
Bugfix request: Archer NX200 fails to connect in 5G only mode and misses bands in manual search
a week ago - last edited a week ago
Model: Archer NX200  
Hardware Version: V1
Firmware Version: 1.2.0 3.0.0 v60a2.0 Build 240613 Rel.62450n

Issue 1:

When the network mode is set to 5G only, the modem fails to connect to the internet or detect any 5G bands. However, when the mode is set to 5G/4G/3G, the modem successfully connects to a 5G band, and internet connectivity is established.

 

Steps to Reproduce:

    1.    Set the modem network mode to 5G only.

    2.    Observe that the modem does not connect to the internet or detect any 5G bands.

    3.    Change the network mode to 5G/4G/3G.

    4.    Observe that the modem connects to a 5G band successfully.

 

Issue 2:

When performing a manual search for 5G bands, the modem does not detect the bands it connects to automatically.

 

Steps to Reproduce:

    1.    Perform a manual search for 5G bands.

    2.    Observe that the modem does not list the 5G bands it connects to automatically.

 

Expected Behavior:

    •    In 5G only mode, the modem should detect and connect to available 5G bands.

    •    A manual search for 5G bands should display all compatible and connectable 5G bands, including those the modem connects to automatically.

 

Actual Behavior:

    •    The modem fails to connect or detect bands in 5G only mode.

    •    Manual search does not display the 5G bands that the modem connects to automatically.

 

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#1
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4 Reply
Re:Bugfix request: Archer NX200 fails to connect in 5G only mode and misses bands in manual search
a week ago - last edited a week ago
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#2
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Re:Bugfix request: Archer NX200 fails to connect in 5G only mode and misses bands in manual search
a week ago

  @Dim4ik 

 

firmware 1.4 displays pre-requisite for 5G only mode.

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#3
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Re:Bugfix request: Archer NX200 fails to connect in 5G only mode and misses bands in manual search
a week ago

  @Dim4ik 

Hi, Thank you very much for your feedback.

May I know who your SIM Operator is?

the issue has been mentioned here:

Archer NX200 cannot connect to the Internet in 5G Only mode with German O2

 

It will be optimized via future firmware upgrades later. 

Best regards.

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#4
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Re:Bugfix request: Archer NX200 fails to connect in 5G only mode and misses bands in manual search
a week ago

  @David-TP 
 

Hi, thank you for your quick response.  


My SIM operator is Georgian's Magticom: https://www.magticom.ge/en

 

The workaround you mentioned is working, but I’ve noticed that there are a few 5G bands available where I use the router:  
- The first band provides ~600 Mbps download and ~2 Mbps upload.  
- The second band provides ~350 Mbps download and ~100 Mbps upload.  

 

I definitely prefer using the second band due to its better upload speed, but the router tends to prioritize the first band when set to 5G/4G/3G automatic mode. 

 

I would greatly appreciate it if these issues could be resolved as soon as possible, as this would significantly enhance my experience with the Archer NX200.  

 

Thank you in advance for your support!

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#5
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