StarLink GEN 3 Router and DECO 55X / 55X Pro - Unable to use Wired LAN

StarLink GEN 3 Router and DECO 55X / 55X Pro - Unable to use Wired LAN

StarLink GEN 3 Router and DECO 55X / 55X Pro - Unable to use Wired LAN
StarLink GEN 3 Router and DECO 55X / 55X Pro - Unable to use Wired LAN
2024-11-10 12:27:24 - last edited 3 weeks ago
Model: Deco X55   Deco X55 Pro  
Hardware Version:
Firmware Version: 1.2.0 Build 20231229

All,

 

I have been using DSL in my rural community with my 7 DECO Mesh UNits for a couple years - ZERO PROBLEMS - I love them! As you can imagine - DSL is very slow - 25 MB Down and 3 UP.

 

We just installed a StarLink Gen 3 unit - and WOW - we are getting 300 MB Down and 35 UP - it's like working in my office in the city.

 

Here is my issue:

 

I removed the connection from our DSL Modem out of the main DECO - an X55 - that DECO had one Ethernet connection coming from the DSL modem into PORT1 and 1 Ethernet connection from the DECO PORT 2 to a 16 Port NetGear Switch - again this is the setup we have been using since thw DECO's were 1st installed. Our wireless devices using the WiFI from the DECO MESH and the physical devices - TV's, Printers, camera's using IP from the physical LAN network off the Switch

 

I took one of the Starlink Gen 3 Router ports and replaced where the DSL connection was removed from off the DECO - it worked perfectly - for about 3 minutes - and them all of my DECO's turned RED.

 

After an hour of doing some testing - I have found that I can not have a connection from the DECO to the SWITCH and the StarLink Router at the same time - or it kills the network!!!!

 

How am I going to get my physical network back???? I need to be able to use the DHCP from the DECO - HELP!!

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1 Accepted Solution
Re:StarLink GEN 3 Router and DECO 55X / 55X Pro - Unable to use Wired LAN-Solution
2024-11-11 03:24:25 - last edited 3 weeks ago

  @Vanimal 

Hi, welcome to the community.

Deco should work when connected to the Starlink Gen 3 router and the switch both via Ethernet connections.

 

Could you please refer to this link to enable the "By-pass Mode" on the Starlink router?

Connect Deco to Starlink Gen 3. Share Your experience With Us!

 

Wait for your reply and best regards.

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Re:StarLink GEN 3 Router and DECO 55X / 55X Pro - Unable to use Wired LAN-Solution
2024-11-11 03:24:25 - last edited 3 weeks ago

  @Vanimal 

Hi, welcome to the community.

Deco should work when connected to the Starlink Gen 3 router and the switch both via Ethernet connections.

 

Could you please refer to this link to enable the "By-pass Mode" on the Starlink router?

Connect Deco to Starlink Gen 3. Share Your experience With Us!

 

Wait for your reply and best regards.

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Re:StarLink GEN 3 Router and DECO 55X / 55X Pro - Unable to use Wired LAN
2024-11-11 10:35:41

  @David-TP 

 

Morning - my apology that I did not put this in the initial note - it "is" in By-Pass mode ( the StarLink GEN 3 Router) - that was the first thing I did before I plugged it into the DECO - my fault for missing that portion in the initial post.

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