Hi everyone,

I recently purchased the Deco M4 (2-pack) and have been trying to set it up, but I'm facing some challenges. Despite following the setup process, the Deco app keeps showing that my Wi-Fi is connected without internet access. I’m using the same cable from my modem that works perfectly with my TP-Link Archer C6, so I know the internet connection is fine.

I’m using EXPL as my internet service provider. Has anyone else faced a similar issue with the Deco M4? If so, how did you manage to fix it? Any suggestions or guidance would be greatly appreciated.

Here’s what I’ve tried so far:

1. Checked and re-checked all the cables – they’re connected properly.
2. Power-cycled the modem and Deco multiple times.
3. Attempted to reset the Deco units and reconfigure.
4. I haven’t had any success cloning the MAC address or switching to access point mode yet.

I’m really looking forward to any advice from those who might have dealt with something similar. Thanks in advance for your help!

Cheers!