Problem with Archer AX55 (AX3000) and Remote Desktop (Still)

Problem with Archer AX55 (AX3000) and Remote Desktop (Still)

Problem with Archer AX55 (AX3000) and Remote Desktop (Still)
Problem with Archer AX55 (AX3000) and Remote Desktop (Still)
2024-09-10 20:55:29
Tags: #Remote desktop
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.3.2 Build 20240325 rel.56896(5553)

Hello Community

 

I have an Archer AX55 v1.0 Router (AX3000) with Firmware 1.3.2 Build 20240325 rel.56896(5553)

The problem is that I have to configure it to reset once a day because, from time to time, it does not let me access a server through Remote Desktop.

If I reset the router, I can immediately access the server through Remote Desktop.

I do not have this problem with AnyDesk or Teamviewer, it never blocks my entry, only with Remote Desktop.

The server is connected to the Router by ethernet cable and they are on the same network (192.168.1.xxx) and to the internet through Fixed IP (190.15.212.xxx).

If I ping from a PC within the local network (192.168.1.xxx), it responds correctly, if I do it through the internet to the fixed IP (190.15.212.xxx), it responds "timed out"

The router has an open port (190.15.212.xxx:12345)

The problem only occurs when I try to access the server from an external network. If I restart the router, it is solved for several hours.

I have been having this problem for a long time and I can't solve it. I appreciate any kind of help.

Thank you very much

 

 

Hola Comunidad

 

Tengo un Router Archer AX55 v1.0 (AX3000) con el Firmware 1.3.2 Build 20240325 rel.56896(5553)

El problema es que debo configurarlo para que se resetee una vez al dia ya que, de vez en cuando, no me deja ingresar a un servidor a traves del Escritorio Remoto. 

Si reseteo el router, inmediatamente puedo acceder al seridor a traves del escritorio remoto.

No tengo ese problema con AnyDesk o Teamviewer, nunca me bloquea la entrada, solo con el Escritorio Remoto.

El servidor está conectado al Router por cable ethernet y están en la misma red (192.168.1.xxx) y a internet a traves de IP Fija (190.15.212.xxx).

Si hago PING desde una PC dentro de la red local (192.168.1.xxx), me responde correctamente, si lo hago a traves de internet  hacia la IP fija (190.15.212.xxx), me responde "tiempo de espera agotado"

El router tiene un puerto abierto (190.15.212.xxx:12345) 

El problema se presenta solo cuando intento acceder al servidor desde una red externa. Si reinicio el router se soluciona por varias horas.

Hace tiempo que estoy con este problema y no puedo resolverlo. Agradezco cualquier tipo de ayuda.

Muchas gracias

 

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Re:Problem with Archer AX55 (AX3000) and Remote Desktop (Still)
2024-09-11 09:49:38

  @Sergio07 

Hi,

 

Please use a port scan to check the status of the open ports and verify if they are set up correctly.

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Re:Problem with Archer AX55 (AX3000) and Remote Desktop (Still)
2024-09-20 19:12:20 - last edited 2024-09-20 19:12:45

 

 

Hi, thanks for your reply.
I use port 156xx to log in via remote desktop and OpenVPN. That port is correctly configured in the Firewall. But on the router it closes by itself. Once I reset the router, I scan the ports and it remains open again.

 

 

 

Hola, gracias por tu respuesta.
Utilizo el puerto 156xx para iniciar sesión a través de escritorio remoto y OpenVPN. Ese puerto está configurado correctamente en el Firewall. Pero en el enrutador se cierra solo. Una vez que reinicio el enrutador, escaneo los puertos y permanece abierto nuevamente.

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