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Internet speed problem

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Internet speed problem

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ArsahdFaraz

2024-09-03 10:37:08 - last edited 2024-09-14 08:25:18

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Registered: 2024-09-03

Internet speed problem

2024-09-03 10:37:08 - last edited 2024-09-14 08:25:18

Tags: #Network Connectivity

Model: TD-W8970

Hardware Version: V1

Firmware Version: 0.6.0 2.12 v000c.0 Build 140613 Rel.31066n

Connecting my computer directly from the modem gives me 300mbps plus speed, but connecting it through the TP link only 70mbps. I use Routher in wireless router mode and local network connected through a gigabit port and shows a gigabit connection.

1 Accepted Solution

Sunshine

2024-09-04 09:30:20 - last edited 2024-09-14 08:25:18

Posts: 7375

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Registered: 2018-12-17

Re:Internet speed problem-Solution

2024-09-04 09:30:20 - last edited 2024-09-14 08:25:18

@ArsahdFaraz

Hi,

Please try the following troubleshooting steps.

1. ensure that you are using a CAT5E or higher specification Ethernet cable. If not, replace the cable connecting your computer and router.

2. Check if the current firmware version is the latest.

If all the advise above cannot help, please contact the local support team with the results with the troubleshooting steps.

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Sunshine

2024-09-04 09:30:20 - last edited 2024-09-14 08:25:18

Posts: 7375

Helpful: 1258

Solutions: 942

Stories: 0

Registered: 2018-12-17

Re:Internet speed problem-Solution

2024-09-04 09:30:20 - last edited 2024-09-14 08:25:18

@ArsahdFaraz

Hi,

Please try the following troubleshooting steps.

1. ensure that you are using a CAT5E or higher specification Ethernet cable. If not, replace the cable connecting your computer and router.

2. Check if the current firmware version is the latest.

If all the advise above cannot help, please contact the local support team with the results with the troubleshooting steps.

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Internet speed problem

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