Attn: TP-Link support

One of my Deco X60 units is stuck in a boot loop. When started, it shows a solid yellow light for ~45 seconds, then blinks yellow, then goes back to solid yellow. This repeats indefinitely.

The unit has never been dropped, damaged, subject to a power surge, or interrupted during a firmware update. It just started behaving like this one day when I restarted it.

I have already contacted global support about this. They asked some questions, but ultimately refused to help me because the unit was purchased in Japan. I contacted Japan support, but they have not yet responded.

I am no expert, but a boot loop sounds more like a firmware issue than a hardware one. Can you please help me troubleshoot this?