Archer BE800 router stuck in a boot loop

Archer BE800 router stuck in a boot loop

Archer BE800 router stuck in a boot loop
Archer BE800 router stuck in a boot loop
Friday - last edited Yesterday
Model: Archer BE800  
Hardware Version: V1
Firmware Version: v1.1.6

After using my BE800 as a main and only router hooked up to a 10gb fiber box (genexis PX2310) for barely two months (without any trouble), 2 days ago I suddenly lost WIFI connection. Looking at the router, I noticed that it was rebooting. Only to never complete the boot sequence ever again. It's stuck in a boot loop, and despite a few attempts to factory reset the unit, I only end up with an arrow pointing downwards on the dot screen, allowing me to update the firmware. None of the 3 versions I tried (it was running on v1.1.6 when it happened) made a difference. As soon as I restart the unit after updating the firmware, it goes back into a loop of boot sequences. 

 

Any help would be much appreciated !

thx

  0      
  0      
#1
Options
1 Accepted Solution
Re:Archer BE800 router stuck in a boot loop-Solution
Yesterday - last edited Yesterday

Hello @-Ael-, thank you for posting in the community.

 

The router appears to be in a boot loop. Do you remember any actions taken before this issue occurred, such as a firmware upgrade or a power outage?

 

Please refer to the guide in this FAQ (Method 2) to see if you can bring the router back to normal.

 

If the firmware recovery doesn’t resolve the issue, we recommend contacting the reseller or reaching out to the local tech support, so they can work with you in looking into the issue further or help with the replacement:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Archer BE800 router stuck in a boot loop-Solution
Yesterday - last edited Yesterday

Hello @-Ael-, thank you for posting in the community.

 

The router appears to be in a boot loop. Do you remember any actions taken before this issue occurred, such as a firmware upgrade or a power outage?

 

Please refer to the guide in this FAQ (Method 2) to see if you can bring the router back to normal.

 

If the firmware recovery doesn’t resolve the issue, we recommend contacting the reseller or reaching out to the local tech support, so they can work with you in looking into the issue further or help with the replacement:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 48

Replies: 1

Related Articles