IoT Network doesn't work

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IoT Network doesn't work

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IoT Network doesn't work
IoT Network doesn't work
2024-05-26 15:10:45
Model: Deco BE85  
Hardware Version: V2
Firmware Version: 1.0.18 Build 20240409

IoT network(2.4GHz)  doesn't work.  It used to work properly but it gets no signal periodically.  It used to be resolved by rebooting Deco BE85,  but now it doesn't work even with rebooting.

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#1
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Re:IoT Network doesn't work
2024-05-27 03:01:38

  @HMKJP 

Hi, Nice to see you again.

"It used to work properly but it gets no signal periodically"

- Do you the wireless signal of the IOT network would randomly disappear? moreover, the IOT network currently stops broadcasting completely?

- Or some smart devices would get no signal periodically over the IOT network. They used to be recovered after rebooting Deco BE85,  but now the rebooting no longer helps?

 

Wait for your reply and best regards.

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#2
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Re:IoT Network doesn't work
2024-05-28 07:10:24

  @David-TP 

 

Thanks for your message here. 

 

- Do you the wireless signal of the IOT network would randomly disappear? moreover, the IOT network currently stops broadcasting completely?

- Or some smart devices would get no signal periodically over the IOT network. They used to be recovered after rebooting Deco BE85,  but now the rebooting no longer helps?

 

Any devices that used to be connected to the IoT network don't work now so it's not device specific issue.  Rebooting is something I've tried several times already but no change/improvement found.  

 

Even though I didn't change any setting but now the only IoT network don't work at all!

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