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BE800 - 2.4g unstable

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BE800 - 2.4g unstable

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Attawut

2024-03-10 11:04:49 - last edited 2024-03-13 01:26:15

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Registered: 2024-03-10

BE800 - 2.4g unstable

2024-03-10 11:04:49 - last edited 2024-03-13 01:26:15

Tags: #Firmware Update #Network Connectivity #Wi-Fi 6E #Wi-Fi 7

Model: Archer BE800

Hardware Version: V1

Firmware Version: 1.0.12

My home network & devices :

2.4g = 4 IP cameras + 30 iot devices

5g = 2 TV + 1 phone + 1 notebook

6g = 1 phone + 1 notebook

After 1 week of router changing from AX73 to BE800

5g & 6g = good in range and speed.

But 2.4g = unstable,

the signal randomly drops and reconnects iot devices.

IP cameras have jerky images and dropped frame.

This did not happened to the old AX73.

Fixed channel of 2.4 = no help

Downgrade FW to 1.0.9 = no help

Enable/disable Smart Connect = no help

Separated SSiD for iot = no help

There is no risks of heat and power supply.

Please help.. :-(

1 Accepted Solution

Attawut

LV1

2024-03-12 19:23:23 - last edited 2024-03-13 01:26:15

Posts: 7

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2024-03-10

Re:BE800 - 2.4g unstable-Solution

2024-03-12 19:23:23 - last edited 2024-03-13 01:26:15

@Sunshine

Sunshine wrote

@Attawut

Hi, were there also 34 2.4G client devices when using AX73 router?

For 2.4GHz wireless client devices, please adjust 2.4GHz channel width into 20MHz on the router to see if it helps.

Thanks for your advice. Setting 2.4GHz channel width to 20mhz seems to solve the problem. (still ok after 36 hours)

Recommended Solution

3 Reply

Sunshine

2024-03-11 10:10:39

Posts: 7374

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Registered: 2018-12-17

Re:BE800 - 2.4g unstable

2024-03-11 10:10:39

@Attawut

Hi, were there also 34 2.4G client devices when using AX73 router?

For 2.4GHz wireless client devices, please adjust 2.4GHz channel width into 20MHz on the router to see if it helps.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

Attawut

LV1

2024-03-12 19:23:23 - last edited 2024-03-13 01:26:15

Posts: 7

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2024-03-10

Re:BE800 - 2.4g unstable-Solution

2024-03-12 19:23:23 - last edited 2024-03-13 01:26:15

@Sunshine

Sunshine wrote

@Attawut

Hi, were there also 34 2.4G client devices when using AX73 router?

For 2.4GHz wireless client devices, please adjust 2.4GHz channel width into 20MHz on the router to see if it helps.

Thanks for your advice. Setting 2.4GHz channel width to 20mhz seems to solve the problem. (still ok after 36 hours)

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