Archer AX73 could not working

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Archer AX73 could not working

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Archer AX73 could not working
Archer AX73 could not working
2024-03-06 09:10:37
Model: Archer AX73  
Hardware Version: V2
Firmware Version: latest

Hello,

 

i cant get my ax73 on cloud.   As a local device its working but when 

im away from the local wifi i cant connect to cloud.

It is vissible in my devices.. but when i  click it 

its just saying  Logging in to ARcher AX73.. and after

that it says  Login Failed.

Any suggestions ??

 

Regards...

Diana

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Re:Archer AX73 could not working
2024-03-07 03:23:45

  @Diana1979 

 

Here are some tips for you if the Tether APP fails to manage device remotely:

    1. Make sure the device has internet access.

    2. Try connecting your phone to other networks for a comparison, or using celluar data. If other network works, the issue might be with your phone's Internet.

    3. Connect to the Wi-Fi network of your Router, go to the Tether APP > Tools > TP-Link ID, unbind your TP-Link ID (account) and rebind it.

    4. Modify the DNS Server of the Router. Please go to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings > change the DNS server to 8.8.8.8 and 1.1.1.1.

 

In addition, what is the firmware version of your Archer AX73 V2? please make sure it is the latest version.

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