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TP-Link Archer AX73 stopped working

TP-Link Archer AX73 stopped working

TP-Link Archer AX73 stopped working
TP-Link Archer AX73 stopped working
a week ago
Model: Archer AX73  
Hardware Version: V2
Firmware Version: Archer AX73(EU)_V2_1.1.0 Build 20240323

Hi!

Last week my AX73 stopped working. I could not connect to wifi and there was also no connection via ethernet (pc shows not connected, led does not light up). Tried to reset it but ethernet ports does not work and i can see the default wifi APs but devices not connecting. Recovery mode is useless without ethernet ports so i stopped here. The router was bought in 2023 so it is under warranty but i'll have to search for the invoice.

 

Any suggestions to revive this great device?

 

Thanks.

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2 Reply
Re:TP-Link Archer AX73 stopped working
a week ago

Hi  @Szape,

 

If the router has no internet or internet is offline, please try the steps below:

Orange/Red Internet light on the router: 

Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, contact your ISP.

 

Green Internet light on the router:

1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.

 2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.

 

 Get more detailed steps from the FAQ:  What should I do if I cannot access the internet through Wi-Fi router?

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#2
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Re:TP-Link Archer AX73 stopped working
a week ago
Thannks for the suggestion. I can't connect to the router at all via ethernet. I can connect to wifi but no internet and cannot access web management this way. I set up a static IP (192.168.1.10) but still no router web interface. If i plug an USB stick, the USB light comes on and the router creates the directory with a file of the file structure, so it is working, but not possible to connect. WAN and LAN ports are not working at all. Best Regards.
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