VX420 G2h SMTP problem only on LAN ports

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VX420 G2h SMTP problem only on LAN ports

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VX420 G2h SMTP problem only on LAN ports
VX420 G2h SMTP problem only on LAN ports
2024-02-13 03:10:54 - last edited 2024-02-27 09:29:31

VX420-G2h  iiNet / Westnet supplied 4G modem/router.

Using it as 4G Home internet.

Although only at 18MBS works ok for general Internet use.

Emails are with westnet dot com dot au

PC connected to Modem via Ethernet cable as on same desk.

Receives emails ok, BUT will not send SMTP.

Tried Thunderbird detected settings and also EM Client detected settings. Thinking it was SMTP settings as iiNet in process of handing off email server.

So to narrow problem, tried hotspot to mobile and emails work a treat.

Tried different ethernet cable no difference.

So I unplugged cable and used WiFi to modem, and it WORKED.

So SMTP settings must be correct, why wouldn't Ethernet ports on modem send SMTP, never seen that before. Usually ethernet is foolproof when troubleshooting.

 

Any clues? Firewall? MTU? DNS? IPv4/6?

 

I will reset modem, look at IPv4/6, MTU and DNS. Don't think I can find Firmware as its iiNet supplied.

 

Just in all my years never seen this problem.

Cheers.

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Re:VX420 G2h SMTP problem only on LAN ports-Solution
2024-02-22 06:54:35 - last edited 2024-02-27 09:29:31

  @Redcom 

 

Hi, this model is for ISPs only and we don't have its information, if the problem still exists now, please contact your ISP for help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:VX420 G2h SMTP problem only on LAN ports-Solution
2024-02-22 06:54:35 - last edited 2024-02-27 09:29:31

  @Redcom 

 

Hi, this model is for ISPs only and we don't have its information, if the problem still exists now, please contact your ISP for help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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