Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > Deco X55 not working

< All Threads

Deco X55 not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco X55 not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

kerryyyy

2024-01-05 23:53:21 - last edited 2024-01-05 23:58:46

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-01-05

Deco X55 not working

2024-01-05 23:53:21 - last edited 2024-01-05 23:58:46

Model: Deco X55

Hardware Version: V1

Firmware Version:

Just purchased Deco X55 comes with a pack of three units. Two units work perfectly while the third one is stuck on the solid yellow light so I was not able to add it..... tried to press the reset button and tried to do the firmware recovery, not working.....what can I do besides returning this product......

1 Reply

David-TP

2024-01-08 06:00:21

Posts: 12489

Helpful: 1729

Solutions: 1201

Stories: 9

Registered: 2020-04-14

Re:Deco X55 not working

2024-01-08 06:00:21

@kerryyyy

Hi, when you hold the reset pinhole for s, have you noticed any change to the LED status?

It is also suggested to power off this X55 for about 10mins, then plug into another power socket.

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

kerryyyy

2024-01-05 23:53:21 - last edited 2024-01-05 23:58:46

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-01-05

Information

Helpful: 0

Replies: 1

Deco X55 not working

Deco X55 not working

Information

Voters 0

Tags