I cannot connect to my 5 Ghz in Archar AX73

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I cannot connect to my 5 Ghz in Archar AX73

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I cannot connect to my 5 Ghz in Archar AX73
I cannot connect to my 5 Ghz in Archar AX73
2023-12-11 04:57:52 - last edited 2024-01-04 12:33:53
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.5 Build 20230922 rel.71211

Last night, My internet was disconnected for 5Ghz and I cannot connected to internet. I tried to reboot my router after that I can connected to 5Ghz but cannot used any internet and also I cannot connected to my router via the Tether Apps. And then I tried to reboot again after that I cannot connected to 5Ghz anymore. But for 2.4 Ghz or Wired connected are normally connected anytime.

Could anyone please give me an advice to solve this problem?
 

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Re:I cannot connect to my 5 Ghz in Archar AX73-Solution
2023-12-12 06:34:28 - last edited 2024-01-04 12:33:53

  @Benz_TH 

 

Hi, what is the error message when you try to connect the 5G WiFi?

Please try changing 5G WiFi SSID and WiFi channel to see if it makes any difference. Also try different client devices to connect the 5G WiFi.

 

If the problem still exists, please try factory reset the router by holding reset button for about 10s until power LED starts flashing.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:I cannot connect to my 5 Ghz in Archar AX73-Solution
2023-12-12 06:34:28 - last edited 2024-01-04 12:33:53

  @Benz_TH 

 

Hi, what is the error message when you try to connect the 5G WiFi?

Please try changing 5G WiFi SSID and WiFi channel to see if it makes any difference. Also try different client devices to connect the 5G WiFi.

 

If the problem still exists, please try factory reset the router by holding reset button for about 10s until power LED starts flashing.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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