Wired device not seen on main device. M4
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I have a set of three Deco M4 devices, configured as Access Points.
On one of the Deco M4 devices I connected a Synology NAS by wire.
in the deco app the device was always visible, until I set that deco M4 device as my master device.
I can see wired devices connected to the remote nodes, but not if connected to the main device. Anybody else with the same experience?
edit: The NAS is working fine, but just not seen in the deco app.
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Hi, welcome to the community.
Are these 3 Deco M4 connected via Ethernet Backhaul?
Would there be any network switch involved?
And Could you please refer to this link to help me submit the Deco APP log:
Thank you very much and best regards.
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The new primary device is using two ports: the first one is connected to my ASUS router (the rest of my network is connected to a 16P gigabit switch also connected to the router).
the second port is connected to my NAS. I also switched ports, it doesn't change anything I see.
Before I set this node as the master device, the NAS was visible as a wired device. The port to the router / switch was never shown in the deco app. I have one other node with a wired backhaul, connected via a cable to the switch.
I have two other nodes (I added 1 extra to the set of three for the garden) connected wirelessly. When I now connect a device (like my laptop) to the second node it shows the device as wired, I think in the past when this one was my master node it also was not showing anything that was connected to it. I will check for the log upload,
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I just uploaded the log files.
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Hi, Thanks for the update.
the logs have been received and forwarded to the engineers for further assistance.
Please check the email for further suggestions.
Best regards.
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