AX72 disconection wifi limited with new firmware
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Hello, I notice that since the switch to the latest firmware, I have regular disconnections materialized by the orange led on the router. you have to reboot the router to initiate a new connection. In addition I go with speedtest in wifi 6 speeds of 700 mb while it seems that the wifi is blocked at 350mb, impossible to exceed. I have a 1giga fiber connection in both directions. I had no problem before the firmware change. I saw that we could no longer switch to the previous versionHello, I notice that since the switch to the latest firmware, I have regular disconnections materialized by the orange led on the router. you have to reboot the router to initiate a new connection. In addition I go with speedtest in wifi 6 speeds of 700 mb while it seems that the wifi is blocked at 350mb, impossible to exceed. I have a 1giga fiber connection in both directions. I had no problem before the firmware change. I saw that we could no longer switch to the previous version
Hi, thank you very much for posting on TP-Link Community.
1. When the internet LED turns orange on the Archer AX72 router, please connect a computer directly to your ISP modem to see if internet still works from the modem.
2. If the modem internet is working fine and stable, please connect the router back to the network, and ensure the Ethernet cable going from the ISP modem to the WAN port of the router is securely connected. Try with another Cat5e/6 cable or change the port of your ISP modem, to where you're connecting the TP-Link router (if possible)
3. Login to the router web interface when there is no internet, and check if there is still a WAN IP address on the Status page. If yes, go to Advanced > Network > Internet, change the DNS server as follows, then Save and reboot the router to confirm:
4. It's also suggested to clone the MAC address of the computer (or the MAC of the old router) to the TP-Link router if the internet is stable when the computer (or old router) is plugged into the ISP modem directly. Guidance is as follows:
How do I configure MAC Address Clone on my TP-Link Archer Router?