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deco X50 - DDNS Crashing app

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deco X50 - DDNS Crashing app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Waynage

2023-06-21 07:26:16

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Registered: 2023-06-21

deco X50 - DDNS Crashing app

2023-06-21 07:26:16

Tags: #DDNS

Model: Deco X50

Hardware Version: V3

Firmware Version: 1.2.6

Hi,

I use ddns noip. Which I have set up and it appears to be updating according to my noip account but when I go into the deco app it goes to connecting and then crashes the app. I had a firmware update this morning hoping it will be fixed but it is still doing it. Does anyone have an any ideas. Thanks

2 Reply

David-TP

2023-06-21 10:32:27

Posts: 13504

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Registered: 2020-04-14

Re:deco X50 - DDNS Crashing app

2023-06-21 10:32:27

@Waynage

Hi, Is there any chance that you could share a video clip of the App crashing process?

Please also help me submit the APP log here:

How to submit Deco APP log

Wait for your reply.

best regards.

▶Deco BE65/85/95 New Firmware Versions Ready for Test ▶Deco M5 Newly Introduced Advanced Parental Control Features ▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0 ▶Meet Us at CES 2025! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Waynage

LV1

2023-06-22 07:55:49

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Re:deco X50 - DDNS Crashing app

2023-06-22 07:55:49

@David-TP thanks, I have submitted the log through the app. Not sure how to video but hopefully the log and screenshot is enough.

Thanks Wayne

Waynage

2023-06-21 07:26:16

Posts: 2

Helpful: 6

Solutions: 0

Stories: 0

Registered: 2023-06-21

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deco X50 - DDNS Crashing app

deco X50 - DDNS Crashing app

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