I've recently replaced my Bt Wholehome Wifi5 mesh setup with a XE75 pro 3 pack. While the older system was not capable of delivering my full Internet speed in all areas of the house, it was rock solid and very stable.

 

my setup is:-

 

3 units in router mode, these are connected using wireless backhaul and 6GHZ band dedicated to backhaul.

 

1 unit in living room connected to openreach ONT using PPPoE

 

1 unit in upstairs bedroom 

 

1 unit in office - brick wall garage conversion, but still achieving 500Mb/sec on my IPhone 14 Pro Max

 

Since upgrading, I'm now getting the full 500Mb/sec everywhere in the house, however I'm seeing lots of stability issues which I'll detail below:

 

1. several times a day on my work laptop with an intel ax201 Nic, the Wi-Fi connector will drop. This happens when connected to any Deco
 

This is despite one of the decos being right next to the laptop and perfect signal strength. I've tried lots or things to fix this:-

 

* upgrade Wi-Fi and Bluetooth drivers to the latest intel Versions 

* disable the 2.4GHZ band on the laptop (forcing the 5GHZ band does improve things, but it's still not stable)

*  Try all possible variation of driver settings (disable 802.11 a,b,g,n,ax etc) with no luck.

* disable fast roaming and beamforming on the deco

* revert to directly connecting the laptop using Ethernet to the office deco. This appears to resolve the issue, however on occasion I've seen drops in connection to the router ip (192.168.68.1) (suggesting an issue with the backhaul or main deco).

 

2. Occasional freezing when browsing on mobile devices, pages fail to Load and require a refresh. This occurs generally across the board.

 

Aside from a small number ot IOT devices, all our devices are new and support the latest WiFI6 standard.

 

I require 2.4GHz for some  IOT devices, so I can't disable this, nor can I move them all to the guest network as they need to communicate with other devices.

 

Normally in situations like this, I'd upgrade the firmware as I suspect some bugs in the initial release, however there is no updated version available for the XE75 pro V2 since it was launched. There are updates for the XE75 V1 and later versions all of which address stability.

 

When is an updated version being released for the XE75 pro V2? I'm happy to beta test unreleased firmware. I may need to consider returning these units. There are minimal settings I can change on the decos to troubleshoot and for a premium product the performance is very poor.