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XE75 Pro Firmware Update issues

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XE75 Pro Firmware Update issues

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XE75 Pro Firmware Update issues
XE75 Pro Firmware Update issues
2024-01-27 11:54:41
Tags: #Firmware Update #Network Connectivity
Model: Deco XE75 Pro  
Hardware Version: V20
Firmware Version: 1.2.920231225 Rel57498

The most recent firmware update seems to have caused the XE75 Pros in my network to be very unstable and perform poorly. Reverting to the M5s sorts the problem but utilising an XE75 as the main deco or connecting to it as a node on the network causes intermittent access, slow speeds and dropouts. Anyone know how to resolve this? 

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#1
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4 Reply
Re:XE75 Pro Firmware Update issues
2024-01-29 07:45:02

  @LTP290 

Hi, welcome to the community.

Can I have more details of the disconnection issue on the Deco XE75 Pro?

Is it like case 3 here?---Fix unstable connection when connected to the Deco network

If yes, what are the mobile devices that frequently drop out?

Are Deco XE75 Pros wirelessly connected together?

If you updated from 1.2.8, 1.2.9 could revert to 1.2.8 firmware via web UI directly.

How to Update the Firmware of Deco

 

Wait for your reply and best regards.

 

 

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#2
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Re:XE75 Pro Firmware Update issues
2024-01-29 20:04:00

  @David-TP Thanks for your reply. I've spent quite a bit of time on this. The problem seems to be with the channels the decos pick. 2.4Ghz channels are quite congested here - inc some hidden SSID networks. The network optimiser consistently makes 'interesting' channel choices - feels like it isn't looking at all networks and so picks badly. I suspect the firmware update simply forced a change of channel - it's now resolutely stuck on a poor choice. 

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#3
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Re:XE75 Pro Firmware Update issues
2024-02-07 22:47:29

  @LTP290 Also for 5Ghz, it seems to pick the lowest channel rather than some much freer, higher band channels?

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#4
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Re:XE75 Pro Firmware Update issues
2024-02-07 22:50:46
Do you have a link to the older 1.2.8 XE75 Pro firmware?
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#5
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Views: 898

Replies: 4

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Firmware Update Network Connectivity
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