Home Network Community > All Threads > Second hand router/Internet dropping every week or so.
< All Threads

Second hand router/Internet dropping every week or so.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Second hand router/Internet dropping every week or so.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Second hand router/Internet dropping every week or so.
Second hand router/Internet dropping every week or so.
2022-08-19 08:16:09 - last edited 2022-08-22 00:45:34
Model: Archer VR2100  
Hardware Version: V1
Firmware Version: 1.5.0 0.9.1

Hi,

 

Recently Brought a second hand one/refurbished from amazon and the TP-LINK account is locked to another user can this be changed?

Secondly every week or so if its not restarted the DSL connection fails and will only kick back in if its restarted, i know the settings are correct as it works most of the time.

Any suggestions?

  0      
 
  0      
 
#1
Options
1 Reply
Re:Second hand router/Internet dropping every week or so.
2022-08-24 09:32:07

  @Rgrist15 

Hi, Normally a hardware reset will help unbind the modem from its previous owner.

If it is not, please send an email to support.forum@tp-link.com with the following information:

1. A picture of the product label of VR2100.

2. A copy of the purchasing receipt/record.

 

As for the DSL connection, when the connection failed without a restart, will the internet LED turn red? would there be any error message on the web UI>Advanced>status page?

And will you still get a valid internet IP address?

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 400

Replies: 1

Related Articles
Second hand router
777 0
Second hand AC1200 RE305
436 0
second hand range extender reset
1408 0
Setting up a second hand Deco E4
392 0
C8 V1 router crashes every week or so
496 0
Router internet keeps dropping
8861 2
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.