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Can't access 5G on Deco M4R V2

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Can't access 5G on Deco M4R V2

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MMK_BD

2022-07-23 11:23:44 - last edited 2022-07-31 10:04:23

Posts: 6

Helpful: 2

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Registered: 2022-07-23

Can't access 5G on Deco M4R V2

2022-07-23 11:23:44 - last edited 2022-07-31 10:04:23

Tags: #Firmware Update

Model: Deco M4

Hardware Version: V2

Firmware Version: 1.5.4 Build 20220113 Rel. 38349

Dear Concern

After many attempts to my best, I counldn't access 5G on many cellphones and tried web-interface to change channel but failed.

I have seen some some threads regarding Bangladesh deco M4R v2 which got solution via firmware change.

Please provide me the firmware via email (mmk.romel@gmail.com) so that I can have the solution.

regards

MMK

1 Accepted Solution

David-TP

2022-07-26 09:36:32 - last edited 2022-07-31 10:04:23

Posts: 12489

Helpful: 1729

Solutions: 1201

Stories: 9

Registered: 2020-04-14

Re:Can't access 5G on Deco M4R V2-Solution

2022-07-26 09:36:32 - last edited 2022-07-31 10:04:23

@MMK_BD

Hi, Thank you very much for your time and patience.

Before you have updated to 1.5.4, have you used any beta firmware about the BD version?

If not, we might need to downgrade to 1.4.3 beta via firmware recovery, then update back to 1.5.4 later.

Then you will be able to see 5ghz on the 1.5.4 version.

As for the beta firmware, please refer to the private message.

PS: you could remove the email now for privacy concerns.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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David-TP

2022-07-26 09:36:32 - last edited 2022-07-31 10:04:23

Posts: 12489

Helpful: 1729

Solutions: 1201

Stories: 9

Registered: 2020-04-14

Re:Can't access 5G on Deco M4R V2-Solution

2022-07-26 09:36:32 - last edited 2022-07-31 10:04:23

@MMK_BD

Hi, Thank you very much for your time and patience.

Before you have updated to 1.5.4, have you used any beta firmware about the BD version?

If not, we might need to downgrade to 1.4.3 beta via firmware recovery, then update back to 1.5.4 later.

Then you will be able to see 5ghz on the 1.5.4 version.

As for the beta firmware, please refer to the private message.

PS: you could remove the email now for privacy concerns.

Best regards.

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Replies: 2

Can't access 5G on Deco M4R V2

Can't access 5G on Deco M4R V2

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