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TP-Link Deco AX5700 not seen by Dell Precision M4800

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TP-Link Deco AX5700 not seen by Dell Precision M4800

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

rangerlp

2022-03-26 19:34:33

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Registered: 2022-03-26

TP-Link Deco AX5700 not seen by Dell Precision M4800

2022-03-26 19:34:33

Model: Deco

Hardware Version:

Firmware Version:

My Dell M4800 does not see the Deco network. The older router was an 802.11ac and my laptop worked fine with that. Anyway to resolve this issue outside of getting another usb wifi adapter or a newer laptop?

1 Reply

David-TP

2022-03-28 07:34:25

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Re:TP-Link Deco AX5700 not seen by Dell Precision M4800

2022-03-28 07:34:25

@rangerlp

Hi， Deco X5700 has 2.4ghz and 5ghz, neither of them could be seen on the Dell Precision M4800, or just 5ghz?

If you go to Deco APP>More>Wi-Fi>security, Do you choose WPA2-PSK or WPA2/WPA3 mixed?

Would it help to choose WPA2 only to have a look?

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

rangerlp

2022-03-26 19:34:33

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2022-03-26

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TP-Link Deco AX5700 not seen by Dell Precision M4800

TP-Link Deco AX5700 not seen by Dell Precision M4800

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