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Cannot update firmware

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Cannot update firmware

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zypa

2021-09-03 19:55:58 - last edited 2021-09-06 05:44:55

Posts: 2

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Registered: 2021-09-03

Cannot update firmware

2021-09-03 19:55:58 - last edited 2021-09-06 05:44:55

Model: Archer C7

Hardware Version: V2

Firmware Version: 3.15.2 Build 170525 Rel.37571n

Hello,

I have a problem, I cannot update the Archer V7 EU router with any firmware, it gives this error:

Error code: 18005

Upgrade unsuccessfully because the version of the upgraded file was incorrect. Please check the file name.

So I went here to get the latest firmware:

https://www.tp-link.com/uk/support/download/archer-c7/v2/#Firmware

I tried upgrading with any of those firmware and it gives the same error.

What I am doing wrong?

Thanks and best regards

File:

router photo.jpegDownload

1 Accepted Solution

terziyski

LV7

2021-09-04 16:36:22 - last edited 2021-09-06 05:44:55

Posts: 7001

Helpful: 5211

Solutions: 1148

Stories: 7

Registered: 2013-10-12

Re:Cannot update firmware-Solution

2021-09-04 16:36:22 - last edited 2021-09-06 05:44:55

@zypa

I believe that for some reason you have the US FW version on your device.

Despite the sticker showing EU version, your current version is a US one.

Try updating with the latest from here and check how it goes.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

Recommended Solution

2 Reply

terziyski

LV7

2021-09-04 16:36:22 - last edited 2021-09-06 05:44:55

Posts: 7001

Helpful: 5211

Solutions: 1148

Stories: 7

Registered: 2013-10-12

Re:Cannot update firmware-Solution

2021-09-04 16:36:22 - last edited 2021-09-06 05:44:55

@zypa

I believe that for some reason you have the US FW version on your device.

Despite the sticker showing EU version, your current version is a US one.

Try updating with the latest from here and check how it goes.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

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